Our aim at bean and me is to ensure your online shopping experience with us is enjoyable and simple!

If you need your order or delivery to include something a bit special, or need it there ASAP, get in touch via our contact us page and we can tailor your order for your needs and can provide a quote for express post if needed. Alternatively, add the details in the special instructions section when you check out.

 We offer…

FREE POSTAGE on orders over $100

FLAT RATE POSTAGE on all orders under $100

$8.95 for Australian addresses

$12.95 for new New Zealand addresses — please note you will be responsible for any customs duties, to check please use the Whats my duty calculator, or contact NZ customs before placing your order.

Some selected items, smaller items and promotions offer free postage, so check through to your shopping cart to confirm postage.

Your order will be sent by regular post with Australia Post.

Need your order Express? Just ask, this is always possible, however may incur a small postage fee.

Items in stock will be posted within 1-2 working days after payment has cleared. If an item is not in stock we will let you know as soon as possible and the item will be placed on backorder or we can offer a refund.

Australia Post can take anywhere between 1-14 days, depending on where you are located. We find most of the time, delivery is usually 3-4 days.

Orders are sent with the knowledge that any items lost or damaged by Australia Post are not the responsibility of bean and me. In the event of loss or damage bean and me are not obligated to provide a refund or replacement. However, we will do everything possible to help to try and locate the order. We have not had any orders go missing or arrive damaged to date (touch wood!).